Our managed services provide  proactive  maintenance and support of your ICT infrastructure.

• infrastructure monitoring and reporting
• programmed maintenance
• technical support
• backup / business continuity / disaster recovery
• asset lifecycle management

Our specialist knowledge enables you to capture critical intelligence from every telephone call.

• ACD reporting
• contact recording / QM / WFM
• SMDR / CDR / call accounting / billing
• CTI / CRM integration
• traffic analysis & dimensioning
• communications security

We can design, install, test, and integrate a complete end-to-end IP solution.

• network design (LAN / WAN / VPN)
• network testing, commissioning & cut-over
• network performance monitoring
• network traffic analysis
• network security
• network auditing & documentation

Our engineers can provide onsite installation of your hardware and software.

• infrastructure build
• server build / rack & stack
• OS / SOE deployment
• application installation
• staff augmentation

Ensure confidence in your systems through comprehensive testing and reporting.

• test plans
• functional testing
• quality testing
• user acceptance testing
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Realize the hidden capital of your undocumented information, processes, and skills.

• process maps
• policy & and procedural manuals
• technical documentation
• infrastructure maps / network diagrams
• user manuals / instruction manuals