Communiques is an Australian contact centre consultancy. We offer a wide range of services — from process analysis and workforce optimization; through project management and technical implementation; to ongoing service management, training and support. We are independent and vendor-neutral. Our advice is unbiased, and we examine all solutions to best meet your technical and operational needs.
Specialist Consulting
Business Intelligence, Process Improvement, and Performance Management solutions.
Our consultants combine in-depth analysis, objective evaluation, and industry experience.
more infoProject Management
IT and Communication Infrastructure Delivery
We can drive your project from conceptual design through to completion.
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Technical Services
Design, Installation, Testing, and Support
We provide flexible build, run, and support solutions that address all of your technology needs.
more infoOur team
Our stength comes from a unique multi-disciplinary team of technologists, management consultants, and operations professionals. Your principal consultants are -
Jason Xiros
Jason is a consultant, project manager, and business advisor who understands strategy, people, process, and technology.
Shelley Gill
Shelly has over ten years of frontline management experience in enterprise and government contact centres.