Communiques is an Australian contact centre consultancy. We offer a wide range of services — from process analysis and workforce optimization; through project management and technical implementation; to ongoing service management, training and support. We are independent and vendor-neutral. Our advice is unbiased, and we examine all solutions to best meet your technical and operational needs.
Our consultants combine in-depth analysis, objective evaluation, and industry experience.more info
We can drive your project from conceptual design through to completion.
We provide flexible build, run, and support solutions that address all of your technology needs.more info
Our teamOur stength comes from a unique multi-disciplinary team of technologists, management consultants, and operations professionals. Your principal consultants are -
Jason is a consultant, business advisor, and project manager who understands strategy, people, process, and technology.
Shelly has over ten years of frontline management experience in enterprise and government contact centres.